Privacy Policy

1. Who We Are

Tree and Landscape Specialist Ltd ("we", "us", "our") operates the website at treelandscapinguk.co.uk. Our registered address is Kate's Cabin Farm, Great North Road, Peterborough PE7 3UD. We are the data controller for personal information collected through this website.

For any privacy-related queries, contact us at: [email protected] or call 07951 889107.

2. What Data We Collect

We may collect the following personal data:

• Contact information — name, email address, phone number, and message content submitted via our contact form.
• Usage data — pages visited, time spent on site, browser type, and IP address, collected automatically via analytics tools.
• Communication records — emails or calls you initiate with us.

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes for our services.
• Communicate with you about your project or booking.
• Improve our website and services through analytics.
• Comply with legal obligations.

Our lawful basis for processing is legitimate interests (responding to enquiries) and contract performance (where we are providing services to you).

4. Cookies

We use essential cookies required for the website to function, and analytics cookies (such as Google Analytics) to understand how visitors use our site. Analytics cookies are only set with your consent. You can manage cookie preferences via the cookie banner displayed on your first visit.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (such as email and analytics platforms) solely to operate our website and business. All third parties are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain contact enquiry data for up to 3 years, or until you request deletion. Analytics data is retained in accordance with the relevant platform's retention settings (typically 14 months for Google Analytics).

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us: